Data Protection Policy

Winbaje Privacy Policy – Your data is our responsibility

Everything you need to know about how Winbaje collects your personal data, what it is used for, and how it is kept secure – all clearly explained here.

Last updated: January 2026 Language: Bengali Estimated reading time: ~10 minutes

Encrypted data storage

All your data is protected with SSL encryption and is not accessible to any unauthorised party.

Your data is never sold

Winbaje never sells your personal data or shares it with third parties for advertising purposes.

You're in control of your data

You have the right to view, correct, or request deletion of your data at any time.

Minimal data collection

Only the minimum data necessary to provide our services is collected.

Regular security audits

Our systems undergo regular security audits to ensure your data remains protected at all times.

Immediate breach notification

You will be notified as quickly as possible in the event of any data breach.

This Privacy Policy applies to all services on the Winbaje platform. By reading it, you'll understand how your data is handled and what rights you have.

01

Introduction

Welcome to Winbaje. We believe privacy is a fundamental right. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.

By using the Winbaje platform, you agree to this Privacy Policy. If you have any questions, reach out to our support team — we're always here to help.

In this policy, "data" refers to any information that can directly or indirectly identify you. Winbaje collects this data only as necessary to provide its services.

02

What data we collect

Winbaje collects two types of information from you – what you provide directly, and what is gathered automatically through your use of the platform.

Data Type Description Why it's needed
Identity Information Name, date of birth, NID number Account verification
Contact Information Mobile number, email address Account management and support
Payment details BKash/Nagad number, transaction records Processing financial transactions
Device Information IP address, browser type, operating system Security and fraud prevention
Usage data Login activity, betting history, favorite games Service improvement and personalisation
Location data Approximate geographic location Legal compliance verification
03

How We Collect Your Information

Winbaje collects data through several methods, each of which is transparent and based on your consent.

  • Information you provide in the registration form
  • Documents submitted during account verification
  • Payment details during deposits and withdrawals
  • Contact customer support
  • Cookies and tracking technologies used while browsing the platform
  • Mobile app usage logs

Winbaje will never ask for your password or full payment details over the phone or by email. If you receive any such communication, please notify us immediately.

04

Purpose of data use

Winbaje uses collected data only for specified purposes. No data is ever used beyond what has been declared.

  • Account creation, management and verification
  • Deposit and withdrawal processing
  • Fraud prevention and anti-money laundering
  • Customer service and support
  • Legal compliance
  • Improving the platform experience
  • Implementation of Responsible Gaming policies
  • Sending relevant promotions and offers (with your consent)

To opt out of marketing communications, you can unsubscribe at any time through your account settings or by contacting our support team.

05

Data Sharing Policy

Winbaje never sells your data. However, certain information may be shared in the following limited circumstances:

  • In response to lawful requests from law enforcement authorities
  • With payment processors (solely to complete transactions)
  • For regulatory investigations by licensing authorities
  • With fraud prevention agencies (in cases of fraud only)

All third-party service providers who process data on behalf of Winbaje operate under strict confidentiality agreements and may not use your data for their own purposes.

06

Cookie Policy

Winbaje uses cookies on its website to enhance your experience. Cookies are small files stored in your browser.

Cookie Type Purpose Retention Period
Essential cookies Maintaining login sessions and security Cleared at the end of each session
Functional cookies Saving your preferences and language settings 1 year
Analytics cookies Understanding and improving platform usage 2 years
Security cookies Detecting fraud and bot activity 30 days

You can disable cookies through your browser settings, though some platform features may not function properly as a result.

07

Data retention period

Winbaje retains your data only for as long as necessary. Even after account closure, certain information may be kept to meet legal obligations.

  • Active account data: retained for the duration the account remains open
  • Financial transaction records: 5 years (legal requirement)
  • Identity verification documents: 5 years
  • Customer support conversations: 2 years
  • Browsing logs and session data: 90 days

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

08

Your Rights

As a Winbaje user, you have certain important rights regarding your own data. To exercise these rights, please contact our support team.

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data, provided there is no legal obligation to retain it.

Right to Object

You may object to your data being used for specific purposes.

Right to data portability

You can request an export of your data in a standard, portable format.

Right to Restriction

You can request that data processing be restricted while an investigation is ongoing.

Winbaje will respond to rights requests within 30 days of receipt. For complex requests, this may be extended to 90 days, and you will be notified accordingly.

09

Security Measures

Winbaje uses industry-leading security technology to keep your data safe.

  • 256-bit SSL/TLS encryption on all transactions
  • Two-factor authentication (2FA) support
  • Automatic alerts when a suspicious login is detected
  • Regular third-party security audits
  • 24/7 security monitoring at our data centres
  • Payment information stored in compliance with PCI DSS standards

That said, no online platform can guarantee 100% security. We encourage you to do your part — use a strong password and never share your login credentials with anyone.

10

Third-party services

Winbaje uses certain third-party services to operate the platform. These service providers work under strict confidentiality agreements.

  • Payment gateways: processing transactions with bKash, Nagad, and Rocket
  • Identity verification: licensed services for the KYC process
  • Cloud storage: data stored on secure servers
  • Analytics services: to understand how the platform is used

Each third party receives only the minimum information necessary to carry out their designated task. Under no circumstances may they use your data for their own purposes.

11

Child protection

Winbaje is strictly for adults (18+). We do not knowingly collect any information from minors.

Age verification is mandatory at registration. If we are notified that a minor's data exists in our system, we will immediately close the account and delete the data.

If you suspect that a minor is using Winbaje, please contact us immediately at support@winbaje.onl.

12

Changes to the Privacy Policy

Winbaje may update this Privacy Policy as needed. Any changes will be reflected with a revised date on this page.

For significant changes, you will be notified 30 days in advance via your registered email or a platform notification. If you do not agree to the updated policy, you will have the option to close your account.

13

Contact Us

For any privacy-related questions or requests, please get in touch with us. Our dedicated privacy team will handle your matter with care.

  • Email: support@winbaje.onl
  • Live Chat: Available 24/7
  • Response time: within 3 business days

This Privacy Policy was last updated in January 2026. The date on this page will be updated whenever changes are made.


Your data is safe – get started now

Your privacy is treated with the utmost importance at Winbaje. Register with confidence and enjoy safe betting.

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